Technical support from Atlas Business Solutions (ABS)
ABS provides FREE technical support for 90 days from date of purchase to registered users of Visual Staff Scheduler Pro (VSS Pro) 14 or Visual Staff Scheduler Premier (VSS Premier) 14. If you purchased a Support Plan or an Annual Software Enhancement Plan, you are entitled to technical assistance at no charge. Otherwise, there is a $35.00 fee per incident (charged to a credit card).
ABS does not provide technical support for prior (non-current) versions of VSS Pro or VSS Premier. If you require support for a prior (non-current) version of VSS Pro or VSS Premier, you will be required to upgrade to the current version first. Due to rapid changes in technology, ABS only maintains the most current versions of its software titles.
Software Updates
The software update addresses compatibility issues discovered since the release of the software. Download the update file before calling technical support.
Download Visual Staff Scheduler Pro (VSS Pro) 14 Update (single- or multi-user, .exe, 5 MB) - currently, no updates are available for this product.
Download Visual Staff Scheduler Premier (VSS Premier) 14 Update (single- or multi-user, .exe, 5 MB) - currently, no updates are available for this product.
Contact Support
Hours of operation are 8:00 a.m. to 5:00 p.m. Central time, Monday through Friday.
By phone: 1-701-235-5226
By e-mail: submit support request form
Renew technical support plans for Visual Staff Scheduler
Order Annual Enhancement Plan
ABS offers 12-month, software enhancement plans.
- Unlimited telephone and e-mail access to our technicians
- FREE media replacement should your software become lost or damaged
- Free upgrades to newer versions of the software
To begin or renew your annual subscription, please order online or call 1-800-874-8801.