Employee Scheduling Software

VSS Pro Staff Scheduling Software Streamlines Daily Operations at Harrison County Hospital EMS

“VSS Pro definitely reduces the time and effort needed to schedule my staff.”

Jason Werle, Shift Supervisor
Harrison County Hospital EMS

Customer Profile

Harrison County Hospital EMS staff work 24 hours a day, 7 days a week, 365 days a year, serving the needs of Harrison County, Indiana with a fleet of four ambulances. The staff of 54 is comprised of both full-time and part-time emergency medical technicians and paramedics that provide emergency medical assistance to over 60,000 residents in the local area.

Situation/Challenge

With an around-the-clock operation at Harrison County Hospital EMS, using a paper-and-pencil scheduling method was certainly not efficient. Any schedule change could often mean reworking the entire schedule in order to ensure proper shift coverage. A few years ago, the department decided to use Visual Staff Scheduler Pro (VSS Pro) scheduling software. “VSS Pro really meets our scheduling needs. It is a good fit for any type of first response agency,” says Jason Werle, Shift Supervisor at the Harrison County Hospital EMS.

Solution

VSS Pro shift scheduling software proved to be an easy-to-learn and easy-to-use solution. “I learned how to use the software in the matter of minutes. Its very user-friendly,” says Werle. With VSS Pro scheduling software, staff at Harrison County Hospital EMS can easily see when and where they will be working, view open slots for planning time-off, and check who may be available to pick up a shift. “With VSS Pro we can communicate schedule information more effectively and keep everyone up to date,” adds Werle. In addition, with access to the historical scheduling data stored in VSS Pro, immediate answers are available should questions arise.

Benefits

Since Harrison County Hospital EMS staff started using VSS Pro to manage their shift schedules, they have considerably reduced the time it takes to create schedules and maintain schedule changes. According to Werle, “Any requested and ad-hoc schedule changes can be made instantly, while VSS Pro helps to assure all shifts remain properly covered.”

VSS Pro scheduling software has significantly improved staff efficiency at Harrison County Hospital EMS. “I am pleased to see we no longer lose valuable time to unnecessary scheduling rework after implementing the use of VSS Pro. I definitely recommend VSS Pro to other shift managers.” Werle concludes.